Shipping and Delivery Information

It's our pleasure to offer various shipping options to suit your needs, whether you require swift delivery or prioritise sustainability. Please find below a breakdown of our costs and estimated timeframes:

    United Kingdom:

    • Standard Delivery: £4.99. 1-3 working days (Free Over £90)
    • Next Day Delivery: £7.99. Orders placed before 1 PM Monday to Friday (excluding bank holidays) will arrive on your doorstep the following business day.
    • Green Eco Shipping: For the environmentally conscious, we offer a sustainable shipping option with carbon-neutral methods. This service incurs a modest additional charge of £5.

    Rest of the World:

    • Delivery Time: Orders typically arrive within 4-8 working days.
    • Free Shipping: Orders exceeding £150 qualify for complimentary shipping.
    • Standard Shipping: For orders under £150, a flat rate of £20
    • Green Eco Shipping: Eco-friendly shipping for the Rest of the World is available for £23.

     

    Tracking Your Order:

    • Once your order is shipped, you will receive a confirmation email with a tracking number.
    • You can track your order online using the tracking number provided.

    Eco-Friendly Delivery:

    • We encourage you to choose our Green Eco Shipping options to help reduce your environmental impact.
    • All of our packaging is biodegradable
    • Green Eco Shipping is free on all orders over £150.

    Delivery Information:

    • We use DHL Express service for all international shipments and a tracked courier for UK shipments.
    • A signature will be required upon delivery.
    • Orders placed before 1PM Monday to Friday (excluding bank holidays) will be dispatched the same day.

    Delivery Address:

    • Please ensure that the shipping address provided is correct and complete.
    • We cannot be held responsible for lost or missing orders due to incorrect addresses.
    • Please note that our delivery service is not a named delivery service and anyone at the designated address may sign for your order.
    • We will not be liable for lost or missing orders that have been signed for, but we will support you by engaging with the courier company.

    Customs:

    • All applicable duty and customs charges are payable by the recipient, at time of checkout

    Contact Us:

    • If you have any questions about delivery, please send us a message via our Contact Us Page. We will respond to your query within a few hours.